Let’s face it: winters in New England are long and cold. Frozen pipes are an unfortunate circumstance that can happen in those long, cold winters. This is especially common with pipes that are in exterior walls or crawlspaces. When a pipe breaks, severe damage can occur. Often the leak will be slow, and you may not notice it for a while until a wet spot appears on the dry wall. This slow leaking process can cause mold to grow within the walls, which is very harmful to the health of the residents. While it may seem overwhelming to have to deal with a frozen pipe, restoration services like Soil-Away can help. Here are three things to do immediately when your pipes have frozen and burst.

Shut Off Water

The first thing you want to do if a frozen pipe has burst is to shut off your main water valve. This will stop water from continuing to come through the pipe and further damaging your home.

Report to Insurance

Next, report the issue to your insurance company. Call them and explain exactly what the damage is and figure out how to submit a claim. The insurance company might want to send someone out to inspect the damage in person.

Call Soil-Away Restoration Services

The third thing to do is call a restoration services company like Soil-Away. We provide 24/7 emergency services, so even if that pipe bursts in the middle of the night, we will come out. Upon arrival, we will inspect the property and do an initial assessment of the damage. We tell homeowners what the next steps are and can provide support for the insurance claims. Once the plan of action is determined, our certified water damage restoration technicians will get to work. We stay in close contact with your insurance company throughout the entire process. Once our work is complete, we will go on a final walk-through with homeowners to make sure everything is set and fully restored. Since Soil-Away provides full emergency services, we can also complete related tasks like mold removal or carpet cleaning.

Choose Soil-Away When You Need Restoration Services

Having a restoration services provider like Soil-Away just one call away 24 hours a day, 7 days a week, is very comforting. Homeowners can rest assured that even if a pipe freezes and breaks over the long, cold winter, the restoration process will be handled professionally and efficiently by Soil-Away. For more information about what to do about frozen pipes, contact us today.