Lisa AndRafael Diaz-Alvarez
Professional, friendly, knowledgeable, and thorough…those are just some of the words we would use to describe the service we received from Soil Away. When our dishwasher leaked and caused water damage to our kitchen, they were here within and hour and didn’t leave until late in the night. We are so thankful, and would recommend them to anyone who needs their service. Shout out to Josh, Tammy and Jefry for an amazing job!
These guys bring it all. First and foremost, fast and efficient service. Caring staff, knowing that you are already under pressure. They deliver what they say they will and then some. They assess the situation, take control, go above and beyond the expected duties, they assure you throughout the entire process that they will take care of your problems and they always do it with such professionalism. I felt so thankful in the end for what was for me was a difficult time in my life. They treated me like family. They were PERFECT. Thank you to all the crew for a superb experience.
I came home from vacation to a blizzard and a flooded basement ! Due to SEVERE weather- I knew it would be impossible to get any company to come out.
I called Soil Away- and Josh took the time to go through every detail of how it had happened. Then he REASSURED me ( during a stressful panicky moment) that the situation wasn’t as bad as I though it could be. He went through in detail how we could help the situation. The great news is that we were able to clean it up with some home equipment we had, and applying his suggestions.
I received a call first thing the next morning as a flow up, as well as an e mail and phone call in the afternoon.
What AMAZING customer service !!! To talk us through solutions and reassurance as well. Then the impeccable follow up the next day. This company is far superior to many and so many businesses could learn from them !
Norris Viviers Jr.
These guys are awesome! I was fortunate to meet the owner of the company a few weeks before the incident. We own and manage a 45,000 sq ft. office building on Elm St. in Manchester. One of our roof drains became plugged during a heavy rain storm, over night in late September destroying 6 units from the 4ths floor to the ground floor. After discovering the problem and unclogging the drain I got right on the phone with Soil Away’s customer service, before I was even off the phone Josh (owner) was calling me to reassure me that they were on the way and would be able to start the clean-up and drying process the very same day- this was at 4am. They did an amazing job catering to our specific needs and were able to provide us with a list of reliable subcontractors to repair the damage. I highly reccomend using these guys for any type of fire or water disaster. A+ through and through! Great job guys! SUPPORT LOCAL BUSINESSES!!!
Dealing with a moldy basement bathroom is not fun. Along with arguing with the insurance company, Soil-Away did an amazing job with the cleanup and demolition. They were very professional and explained the whole process as they went along. Jack took the time to come out and talk to us as well. Couldn’t be happier. Now on to putting it back together…
After having my house severely damaged by ice dams this past winter, I was very overwhelmed by the damage that was done to my house and didn’t even know where to begin. Luckily, Soil-Away made it easier and walked me through the entire process of water mitigation and mold removal. They worked well with my insurance company, while being flexible with me getting payments to them. Working with Soil-Away has been the easiest part of this arduous process.
I would recommend Soil-Away to anyone. 5 out of 5.
Joey Lee Howe
Great crew! Polite friendly clean and on time. I was amazed by how fast and efficient they worked. Really took the time to explain and answer my questions. They made a bad situation a lot more tolerable. Customer service was great too! Very friendly and worked around my schedule. Greatly appreciated!
I have a small cleaning business in the concord N.H. area I had a client recommend soil away to me 2 years ago when I was looking for someone to get a wine stain out of a carpet since then I have introduced soil away to 6 other clients and will continue to do so . I am very happy with the level of service my clients receive and the care the Techs take to make sure the client is happy with the job .I have had several homes with area rugs that were taken to their shop and cleaned many with pet stains so far I have been very happy with how clean soil away has gotten the rugs . I will use soil away in the future.
Very challenging to find efficient, honest and hard-working companies. Soil-Away was the best. We are grateful for the assistance and clear communication from Soil-Away owner and their staff from start to finish of our 8 month project. They come highly recommended by us.