Where there is smoke damage, there was a fire. At Soil-Away, our team of professionally trained restoration technicians understands the devastation a fire causes. We know the frustration and fatigue of trying to recover once you’ve been affected by a fire, too.
Once the fire is extinguished, restoration can feel like an impossible task. Smoke damage is insidious, and if it’s not handled by professionals, it can resurface for years to come, especially on hot, humid, or rainy days. With our specialized, high-tech restoration systems, we will eliminate all smoke damage so there is no remaining smoke odor.
IICRC-Certified Soil-Away Restoration will get you back to pre-loss conditions with a restoration plan designed specifically for you. They train in the latest technologies and techniques. This means our technicians will clean, deodorize, sanitize, and restore your property to pre-loss conditions as quickly as possible.
First, we listen. Although we have handled many smoke damage and fire restoration incidents, this situation is unique to you. We want to hear about your experience and prioritize restoration based on what you deem most important.
Then, based on your priorities, we will work with you to determine what to salvage and what to discard.
Next, we thoroughly evaluate your situation. Then we’ll present you with a detailed list of how we plan to clean and restore your property. We establish a flexible timeline, so you know exactly how long your restoration will take. We will also provide this list to your insurance adjuster to assist with the claim processing.
Our technicians will photograph and document all affected areas and specific items, taking detailed notes of soot and smoke odors. We want you to understand the processes we will undertake to restore your property completely. We will also provide copies of this information to your insurance adjuster.
How Soil-Away Can Help
We treat all your valuables as if they were our own and have a higher rate of salvaging soft contents (bedding, clothing, stuffed animals, etc.) than any other company in the region because of our Esporta Wash System. The Esporta Wash System utilizes technology, special cleaning cycles, and powerful, but safe detergents to restore salvageable soft goods to pre-fire use.
Furniture, appliances, family photos, wedding china – whatever was in soot and smoke; we make every effort to restore it to pre-fire condition. We will set aside and verify with you any valuables we cannot restore before transporting for disposal.
Communication is key. Fires are traumatic and stressful. We want to alleviate further stress by effectively communicating with you. Without burdening you with unimportant details, we reach out during every step in the process. We want you to be completely aware of what we are doing and how our timeline is working.
Soil-Away Restoration has served our friends and neighbors in Manchester, Concord, northern Massachusetts, and southern Maine from our Hooksett, New Hampshire office for decades.
Our independent, family-owned business maintains comprehensive, up-to-date training for all our technicians, and we are available 24 hours a day and 7 days a week.
Call us TODAY to help make your restoration process as quick and painless as possible. We will not disappoint you.