Flood Damage Restoration

When flood water intrudes into your house, you need help from a professional flood damage restoration team. Our trained staff at Soil-Away Cleaning and Restoration will safely and efficiently restore your property back to its pre-flood condition. We are a multi-service emergency restoration firm that works with property owners, assisting with flood damage and several other disciplines: water, fire, smoke, odor damage and others.

Soil-Away is passionate about getting the job done right. Our firm is fully certified, bonded and insured. All our employees are certified by the IICRC, and we are the only firm in the region with an Esporta Certification. When you choose Soil-Away you can feel confident that a skilled group of experts will be working in your home or place of business.

Call anytime, 24/7, for our services if you live or do business in New Hampshire or northern parts of Massachusetts and Soil-Away will respond to your emergency flood damage situation immediately. With a centralized location in Hooksett, NH we can rapidly service the greater Manchester, Concord, Nashua, Portsmouth, Laconia, northern Massachusetts, and southern Maine regions.

SOIL-AWAY RESTORATION – (603) 641-6555

FAMILY-OWNED AND OPERATED SINCE 1990

HELPING FAMILIES AND BUSINESSES WITH FLOOD DAMAGE RESTORATION

Soil-Away Cleaning and Restoration has combined a mix of innovative technology, restoration techniques, and powerful cleaning products in order to deliver you quality results. Never delay calling for assistance if you have flooding problems or any kind of water damage on your premises. Hesitating only creates worse problems that lead to more expensive resolutions.

Structure Types

Each flood damage project is different from another. We work in residential or commercial structures – single- or multi-family housing, retail, and more. Using a series of refined restoration procedures to analyze the circumstances of your damaged structure and possessions, our flood restoration team will draft a plan to fix any issues we identify. At Soil-Away, we begin with a general set of restoration guidelines to ensure every customer receives the same level of quality service. Depending upon the level of damage, our technicians will then modify the restoration plan specific to meet the demands of the affected area.

Our Process

Step 1: First Inspection

First, inspecting the flood-damaged areas on your premises is the first thing we do once we arrive on the property. The details of your situation will be assessed; potential safety hazards, the type of water, the type and extent of damages and other factors will dictate the necessary procedures. We will take pictures of the damage before and after the restoration to be given to your insurance provider. Our action plan is drafted then presented to you with a scope of services. We will then move forward when you approve our procedures and give us the go-ahead.

Step 2: Dry Down

All the flooding must be taken out of the affected areas with heavy pumps and released outside. Even a small splash of water will stagnate if left too long and become rancid. If allowed to seep into the flooring, biohazards like black mold and mildew have a greater chance to take hold and grow. Our extraction methods quickly eliminate the water these micro-organisms need to survive.
Using moisture sensing equipment – such as hydrometers and infrared cameras – our flood restoration teams will look for any hidden moisture pockets in the walls, under flooring, or other places where microbial colonies might flourish. If any indication is found, we can scour the affected areas with powerful sanitization products and antimicrobials. Then, we need to stabilize the humidity and dry all surfaces, using large dehumidifiers and fans.

Step 3: Restoration

Carpets, flooring, drywall, and other ruined components in your structure will be carefully removed then replaced later with fresh material after all surfaces are thoroughly cleaned and dried. All the torn-out debris and any unsalvageable contents will be taken away for appropriate disposal.
The salvageable contents of your house or business will be cleaned and removed from the damaged areas until the restoration process is complete. If you prefer, we can place your possessions in a storage facilities until the flood damages are restored.

Step 4: Final Inspection

Our team at Soil-Away Restoration will conduct a final assessment of your premises to be certain all problem areas have been addressed. We will then help you move all your possessions back into place. Finally, we will walk through the repairs with you and explain our restoration procedures, which actions were taken to restore your property and answer any questions.

Step 5: Processing the Insurance Claim

As a final service, we will help you with the insurance claim process by working with your provider and the assigned adjusters. Every photo we take to document the flooded and damaged areas along with the documents that detail our restoration procedures will be provided to your insurance provider.

Many home-owners are unaware that it is unlawful for an insurance company to stipulate what company you can or can’t use to restore the flood damage inside your property. Some insurance companies may attempt to steer clients by saying they can’t guarantee that your damages will be covered unless you work through their chosen company. This practice is unethical and you should know that it is your choice who to hire for flood damage restoration services.

Choose Soil-Away Restoration Services

Soil-Away Cleaning and Restoration Services offer multiple restoration services, working with insurance carriers, property management companies, major corporations, and homeowners in a number of fields. We provide more than flood damage restoration. Our other services include mold removal and prevention solutions, HVAC duct cleaning, furniture and carpet cleaning, and more.

Our goal is to get the job done right and leave your home or place of business with a clean and healthy environment. Soil-Away has been family-owned and operated since 1990. We pride ourselves on giving back to our community through local organizations and events, such as Make-A-Wish, Special Olympics, Habitat for Humanity and others.

Our firm has been built more on relationships than transactions. Unforeseen emergencies mean extra stress in you already busy life, so we will work hard to mitigate your situation and work to keep your needs in the forefront. We will do all we can to ensure your satisfaction from beginning to end.

Call Soil-Away Restoration NOW at (603) 641-6555.