fire damage

Five Things To Know About Sa …

Fire damage is devastating, shocking, and traumatizing. You will likely experience a range of emotions, and in the beginning, you need someone to listen. You’ll also need someone to help you think through the next steps.

We’re Listening 

Soil-Away Disaster Restoration Services is a family-owned company with over 30 years of experience helping families and businesses get back to normal after a devastating disaster. While we hope this is a once-in-a-lifetime event for you, this is our business. We know what to do, how to do it, and can give you lots of individualized information based on your unique experience. 

We are available 24/7 for fire emergencies. Call us before the last embers are extinguished so that we can begin restoring your property right away. The sooner we can get on the scene, the more damaged property and personal items we will be able to salvage. 

Our Fire Damage Repair Process 


Our IICRC Certified project managers will thoroughly evaluate your situation, making extensive notes, and comprehensively documenting findings on the scene. We will put together a plan for restoration with a tentative timeline so that you are fully aware of how we intend to achieve your goals. We are happy to provide a copy of this plan and estimate to your insurance company and will work with your adjuster to make the claims process a smooth one. 

Safety and Security

The first step in restoration is providing safety and security to you and our technicians. We will board up and seal any open areas that may pose a security threat. We will also establish access protocols, so you know your home or business is secure.  


We will take extensive photos of our restoration process daily. There is no better way for you to see the beginning, middle, and end of our process. Project notes are another important documentation tool that we take seriously. These notes and photos are also crucial for your insurance company, and we provide copies. 


After a fire, we will need to move your contents to a secure location so that we can begin the reconstruction of your structure as soon as possible. We provide a complete pack-out of all your items, make a thorough and complete inventory of those items, and safely store them for you until the appropriate time. 

Contents Restoration 

We clean, sanitize, and deodorize all your damaged items with safe, responsible, and effective methods. We are first company in New Hampshire to implement the incredibly effective Esporta Wash System for soft contents. The Esporta Wash System is a revolutionary system that allows us to restore 90% of your soft contents, saving insurance companies (and you) thousands of dollars in replacement costs.


You can also trust us to remove and properly dispose of fire-damaged building materials safely. 

Cleaning and Deodorization

This extensive and intensive process removes soot and smoke odors from your structure and existing contents. With our innovative cleaning and deodorization techniques, you will not be able to detect a fire ever occurred, even on rainy or humid days. 

Rebuild and Reconstruct 

We are trained and certified to continue your restoration process with the rebuilding and reconstruction of your property. We provide solutions for framing, plumbing, flooring, and carpentry. When you hire us, you hire a one-stop-shop that can completely rebuild, reconstruct, and restore your home to pre-loss condition. We do it all. 

Claims Processing

We work with your insurance company with transparency and integrity to provide all necessary documentation, including copies of our estimates, invoicing, and photos. 


One of our highest priorities is keeping clear lines of communication open with you and your insurance company. We want you to feel confident and secure in the work we are doing. Also, we want to be sure your insurance company has all the information they need to help make your claims process smooth and easy. In addition, we encourage you to ask questions, drop by to look at progress, and voice any concerns. 

We believe in the highest levels of integrity and transparency and want you to be pleased with the work we do and how we get it done. 

Complete Restoration with Fire Damage and Repair

We are a one-stop company with a wide service area covering Manchester, Laconia, Portsmouth, Nashua and surrounding areas. We will help you navigate the entire restoration process from its beginning to its very end. In addition, we want to help you to get your house back to feeling like home again as soon as possible. One way we help homeowners achieve that goal is by seeing the job through from beginning to end. 

Soil-Away manages a team of skilled contractors who can meet the unique needs of your specific project. We provide a full range of licensed and insured experts, from carpenters and roofers to electricians and plumbers. This team is managed and overseen by your Soil-Away point of contact, so you don’t have to worry about keeping track. We do all of that for you. 

Because we can manage the entire job, you’ll get back to your home much faster than you would if you were trying to handle all the moving parts alone. You don’t have to wait for the next steps, delivery dates, or for contractors to get back to you. We handle all that so you don’t have to.  

Confidence and Trust In Our Fire Damage Repair

Soil-Away Disaster Restoration Services is a family-owned, local Manchester business with an A+ rating from the Better Business Bureau. With our decades of experience, we help families and business owners get back to normal after all types of disasters. Since we’re available 24/7 for emergencies like a fire, water, or storm damage, we know what to do even when it feels like you do not. 

You are important to us. As a result, we won’t disappoint you. Call us TODAY for more information or an estimate. 

basement water removal

Installing Sump Pumps and Ho …

You have a basket full of laundry and are headed down the basement stairs. You have a lot on your mind and certainly no time for extra chores. You’re halfway down the stairs when you notice it – WATER! 

Flooded basements are no fun. Always inconvenient and usually unexpected, basements typically flood due to heavy rain, a burst pipe, or even a clogged basement drain. 

Call Soil-Away Cleaning and Restoration Services immediately for remediation and restoration of your flooded basement. With over 30 years of flood damage restoration experience, we are available 24/7 for situations just like this. 

Basement Water Removal: The Process 

Evaluate and Assess. The first thing our certified Soil-Away technician will do is assess the damage. We will find the source of the water first and ensure the water has stopped. We will make sure there are no safety issues that we need to address. Then, we make a detailed plan focusing on getting you back to pre-loss conditions. 

Document. Rest assured that we will provide your insurance company a copy of our assessment, and we will document the entire project with a camera. Our specialized equipment, like an infrared camera and moisture meters, ensure accurate note-taking. We keep lines of communication open so that you can feel confident about how we’re handling your unique situation. 

Water Extraction. We must begin extracting water as soon as possible. We use a powerful, truck-mounted water extraction unit that performs more effectively and efficiently than small, portable units some other companies use. 

Property Cleanup. If there are unsalvageable items, we will remove and dispose of them. We clean and sanitize all affected areas. Your situation may necessitate our use of HEPA vacuuming and applying an antimicrobial agent to prevent mold growth. 

Structural Drying. Floors, walls, and sometimes ceilings can be saturated during a basement flooding. We want to avoid demolition, so we make it a priority to save everything we can. Our comprehensive structural drying process ensures the best drying results. 

Contents Restoration. We are New Hampshire’s first Certified Esporta Soft-Contents Restoration Operator. This technologically-advanced system allows us to salvage many of your damaged items. We also provide full inventory and documentation services, along with pack-out and storage services, if necessary. 

Insurance Billing. When you hire Soil-Away, we do the heavy lifting for you, and that includes dealing with your insurance company. We gear our documentation process toward a smooth claims process. While we hope this is a once-in-a-lifetime experience for you, we deal with jobs like this all the time. We know what types of documentation insurance companies need to process your claim, and we provide it. There are no secrets. We keep in close contact with you throughout the entire process. 

Installing Sump Pumps 

A sump pump is an appliance designed to pump water from one location to another. Usually, contractors install sump pumps in the lowest point of a basement. Should there be flooding, the pump is activated quickly and begins diverting water to a designated area outside the home. 

Most new homes built in the northeast come with sump pumps already installed, but older homes may not have a sump pump. If your basement floods, we should check to see if your sump pump needs replacing or whether you need to have one installed. 

How Soil-Away Can Help With Basement Water Removal

Soil-Away Cleaning and Restoration Services is here to help! Our family-owned business has helped our friends and neighbors in Hookset and surrounding communities for over 30 years. Not only can we clean up after a basement flood, but we will also help you prevent it from happening again. Call us TODAY!  


How to Deal with Smoke Damag …

Where there is smoke damage, there was a fire. At Soil-Away, our team of professionally trained restoration technicians understands the devastation a fire causes. We know the frustration and fatigue of trying to recover once you’ve been affected by a fire, too. 

Once the fire is extinguished, restoration can feel like an impossible task. Smoke damage is insidious, and if it’s not handled by professionals, it can resurface for years to come, especially on hot, humid, or rainy days. With our specialized, high-tech restoration systems, we will eliminate all smoke damage so there is no remaining smoke odor. 

IICRC-Certified Soil-Away Restoration will get you back to pre-loss conditions with a restoration plan designed specifically for you. They train in the latest technologies and techniques. This means our technicians will clean, deodorize, sanitize, and restore your property to pre-loss conditions as quickly as possible. 

Our Process

First, we listen. Although we have handled many smoke damage and fire restoration incidents, this situation is unique to you. We want to hear about your experience and prioritize restoration based on what you deem most important.  

Then, based on your priorities, we will work with you to determine what to salvage and what to discard. 

Next Steps

Next, we thoroughly evaluate your situation. Then we’ll present you with a detailed list of how we plan to clean and restore your property. We establish a flexible timeline, so you know exactly how long your restoration will take. We will also provide this list to your insurance adjuster to assist with the claim processing. 

Our technicians will photograph and document all affected areas and specific items, taking detailed notes of soot and smoke odors. We want you to understand the processes we will undertake to restore your property completely. We will also provide copies of this information to your insurance adjuster.

How Soil-Away Can Help

We treat all your valuables as if they were our own and have a higher rate of salvaging soft contents (bedding, clothing, stuffed animals, etc.) than any other company in the region because of our Esporta Wash System. The Esporta Wash System utilizes technology, special cleaning cycles, and powerful, but safe detergents to restore salvageable soft goods to pre-fire use.  

Furniture, appliances, family photos, wedding china – whatever was in soot and smoke; we make every effort to restore it to pre-fire condition. We will set aside and verify with you any valuables we cannot restore before transporting for disposal.  

Communication is key. Fires are traumatic and stressful. We want to alleviate further stress by effectively communicating with you. Without burdening you with unimportant details, we reach out during every step in the process. We want you to be completely aware of what we are doing and how our timeline is working. 

About Soil-Away

Soil-Away Restoration has served our friends and neighbors in Manchester, Concord, northern Massachusetts, and southern Maine from our Hooksett, New Hampshire office for decades. 

Our independent, family-owned business maintains comprehensive, up-to-date training for all our technicians, and we are available 24 hours a day and 7 days a week. 

Call us TODAY to help make your restoration process as quick and painless as possible. We will not disappoint you. 

commercial water damage

Can Your Business Survive Co …

It’s not always possible to fully anticipate emergency situations. However, preparations can mean the difference between a small amount of damage and a total loss. When it comes to keeping your business property safe, appropriate preparation can mean keeping your business open as opposed to having to close permanently. Here are a few ways that you can safeguard your business from commercial water damage.

Water Damage Prevention Tip #1: Know Local Laws

The first important tip to consider about preventing commercial water damage involves legal protections in place for businesses in your area. In some cities and states, investing in flood and sewer backup prevention systems can result in tax deductions. Do your research and know what protections exist before the unexpected happens. Verify that you understand insurance rules and regulations to avoid unfortunate surprises.

Commercial Water Damage Prevention Tip #2: Annual Inspections

The second important tip to prevent commercial water damage involves scheduling annual inspections. What sets commercial spaces apart from residential properties is the complexity of the systems in a business building. Plumbing, sewage, and HVAC systems can differ from property to property. The best way to prevent these complex systems from sustaining water damage is to hire a professional inspector to visit your facility often–at least annually. These professionals will take a closer look at your systems to verify that they are in good working order. They will also advise you if there are any items that could fail or cause other issues within your facility. Surviving water damage means understanding existing risks.

Water Damage Prevention Tip #3: Secure Valuable Stock and Property

The third thing to know about commercial water damage is how important it is to secure valuable stock and other property from unexpected damage. Depending on the nature of your business, the types of items you have on hand that will need to be kept secured. Paper documents that cannot be duplicated should be scanned to the cloud. Tools and merchandise should also be secured to avoid potential water damage and loss.

Commercial Water Damage Prevention Tip #4: Have a Plan

The fourth thing to consider before water damage occurs is how your team will move forward in the event of potential damage. While it may not be feasible to account for all possibilities, having a contingency location can mean the difference between a loss of money and a continuing way to keep customers, employees, and your business in good working order. If possible, consider the benefits of using a work-from-home plan to allow productivity to continue as assessments and repairs are completed at your facility.

Commercial Water Damage Prevention Tip #5: Call Soil-Away

You’ve learned a few quick tips about commercial water damage prevention. It’s time to add some protection to your business plan. When you’re ready to prevent future water damage, it’s time to contact our team. Soil-Away has been helping customers prevent and repair water damage for over three decades. Our team takes great care to secure your property before it’s too late. Contact us right away!

frozen pipes

What To Do About Frozen Pipe …

As the calendar shifts ever closer to the winter months, the risk of pipe damage due to frozen pipes increases.While scheduling an annual pipe inspection could reveal possible failing pipes early on, there is no guarantee that a sudden issue won’t arise as the temperatures dip below freezing. In today’s blog post, we’ll take a closer look at how to safely handle frozen pipes this year.

Addressing Frozen Pipes: Turn the Water Off

The first thing to do if you find frozen pipes is to turn off the water if possible. While it won’t solve the problem, it will limit the amount of water damage inside your home once they start leaking. With the water main off, setup buckets under the burst pipes and open any water fixtures inside your home. This will relieve pressure and capture residual water leaking from pipes. Monitor pipes and leaks until you can get a licensed plumber to make the repairs. 

Addressing Frozen Pipes: Thaw the Pipes

The second thing to do is to try and thaw your pipes. This can be done with a space heater or a hair dryer. Use caution to avoid causing additional damage to your home or injuring yourself. This process can be particularly risky if flammable materials get too close to the heat source. If you don’t feel comfortable thawing the pipes yourself, let a trained professional handle it.

Addressing Frozen Pipes: Check Thawed Pipes for Leaks 

The third thing to do when addressing frozen pipes involves looking for visible leaks. Once the pipes have returned to normal, leave the water main off and take a close look at your pipes. When pipes freeze and then return to normal, damage can happen as a result of the changing surface area. Leaving the water main off will prevent a mess and damaged pipes will be just as visible when empty.

Addressing Frozen Pipes: Call a Water Damage Repair Specialist

The fourth step to take involves calling trained professionals. Finding a qualified water damage restoration company may take some time, but it will pay off in the end. Hiring a professional team like Soil-Away will provide you with peace of mind and a thorough flood cleanup process. If you even think that frozen pipes and water damage are a problem in your home, don’t wait. Give our team a call. We’ll arrive quickly and help prevent a bigger mess. Make Soil-Away your one and only call. Contact us today!

A Beginner’s Guide to …

A sewage backup is a dangerous situation. This experience is especially treacherous with commercial spaces. If you’re a business owner, closing for an unspecified amount of time to address a sewage removal problem can be catastrophic. This is true in terms of cost and money lost. Therefore, it’s essential to know what to do for sewage removal.

Sewage Removal Fact #1: What Causes Sewage Backups

There are a few reasons why sewage backups happen. The most common are the result of structural failure of your pipes, the introduction of improper items into the pipe system, or from heavy rain. Structural failures typically occur when a pipe degrades or when another issue occurs within the connecting sewer system. Toys, rags, and sanitary products are improper for flushing down toilets. These create clogs that prohibit waste water from moving forward. With nowhere else to go, it returns into your system. Heavy rains also lead to overwhelming pipe systems and waste water returning in abundance.

Fact #2: Toxicity of Sewage

A sewage backup needs to be addressed quickly due to the toxic nature involved. Sewage is considered toxic because it’s not always easy to know what potential health risks are living in the water. Sewer water can contain dangerous substances like E. coli and salmonella among other bacteria strains. Exposure to bacteria can cause illness. It’s important to determine the level of damage caused by sewage quickly and try to minimize the spread. Do what you can to remove valuables from the area to avoid further damage to property. Then wait for a professional sewage removal team to arrive.

Sewage Removal Fact #3: Quick Removal

Contacting a professional team like Soil-Away is the best and quickest way to get rid of sewage in your commercial space. Our experts are trained in the safest and quickest techniques to remove risk from your property. Once the sewage is gone, we complete a deep cleaning that leaves your business clean, sanitized, and ready to re-open. We address any damage to the best of our ability and to your satisfaction–guaranteed. Don’t waste another moment. If you have sewage backing up into your business. Contact us right away!



When Tenants Go Wild: How Ap …

In the world of property management, there is always so much that needs to be done. Whether it’s working to get new tenants approved, keeping current tenants happy, or managing any of the other dozens of duties involved, it’s tiring work. The last thing that a property manager needs is to worry about fixing damage between “move out and make ready.” In today’s blog post, we’ll take a look at the apartment restoration process and how it can make your working life that much easier.

When You Inspect and Find Damage

Once a tenant has moved out of their unit, there’s usually something that needs to be done to get it ready for the next tenant to move in. While most tenants are respectful and will have only minor wear and tear issues to remedy, all tenants are not as considerate. When your team does a walk-through and notes significant damage, it’s time to contact a professional restoration company like Soil-Away.

Our Team Will Design a Restoration Plan

When our team arrives, we will work quickly to determine how to best clean up the mess and get your unit back to make-ready status. As business owners, we understand that every day that you can’t lease a unit is money lost. We want you to be able to maximize your income and provide safe housing for new tenants as soon as possible. Once we’ve assessed the damage, we will share our findings with you. The we will work together on a repair plan that meets your schedule and budget.

Our Restoration Team Works Quickly and Completely

Our restoration professionals will use the best materials available to get the job done. At Soil-Away, our team is experienced in a wide array of areas. This includes flooding, mold, HVAC, and other aspects of structural repairs. The experts that arrive on day one will be the same ones who get the job done. We won’t rest until you’re 100% satisfied with our work.

Soil-Away LLC: Multiple Unit Property Restoration Experts

Now that you’ve learned how Soil-Away can assist you with repairing your apartment units, it’s time to work together. Since 1990, we have been working with property management to restore their properties to excellent condition. We’re a Hooksett, New Hampshire based company. This allows us to address jobs throughout our state, Northern Massachusetts, and Southern Maine. Find out what sets Soil-Away apart from the rest. Contact us today to learn more!

deep cleaning

Five Tips for Deep Cleaning …

Keeping a commercial building clean is challenging enough without the Novel Coronavirus (COVID-19) making things even more complicated. In addition, keeping your office clean can be a challenge if it’s not maintained regularly. In today’s blog, we’ll look at five tips for deep cleaning your commercial office building.

Deep Cleaning Tip #1: Involve the Entire Team

The first tip for deep cleaning your commercial office building is that it’s not a one-person job. While there are janitorial teams and professional cleaners to do an on-going clean, everyone has a role to play in keeping the office neat and tidy. Find ways to build a culture of responsibility that makes cleanliness a part of the daily routine. Some of the tips that follow play into this.

Cleaning Tip #2: Keep Disinfectant Wipes and Sprays Nearby

The second idea to assist in cleaning is to keep the building stocked with disinfectant wipes, sprays, and other cleaners. Depending on the nature of the work that your company needs, it might be easier to place these items in common areas such as bathrooms, kitchens, and storage closets that all employees can access. Making it easier for them to clean their own messes will save time and money on hiring outside cleaning crews.

Deep Cleaning Tip #3: Don’t Forget to Dust Electronics

The third tip involves keeping all electronic devices clean and fresh. Computers, desktop phones, printers, and other technological items should be dusted and sanitized on a regular basis. In many companies, these cleaning tasks are done by an overnight shift or at the beginning of each person’s workday. Finding ways to make these processes seamless can really improve sanitation quality.

Cleaning Tip #4: Schedule Outside Cleaners for After Hours

The fourth suggestion for cleaning your commercial office building is to bring in professional deep cleaners at odd hours. Scheduling these deep cleaning activities for later in the evenings will allow the professionals to work quickly without disturbing the flow of daily business. Additionally, more complicated deep cleaning processes can happen thoroughly without interruptions.

Deep Cleaning Tip #5: Soil-Away–Your Commercial Office Building Cleaners

The fifth and final tip for deep cleaning your building is to hire the best of the best. The team at Soil-Away has been working hard to serve customers for over three decades. A secret to our success? Treating all of our clients like family. We’re an independent business, ready and able to help your business stay clean and healthy. If you’re in the market for a deep clean, contact us today!

restoration services

Esporta Restoration Services …

Your home has suffered a significant event like a fire, flood, or other emergency. Therefore, the first priority is to get the structure back to normal. The water must be removed and all structural damage must be repaired. Then, it’s time to see what can be done about the soft contents of your home. One of the best ways to address those items is the Esporta Wash System. In today’s blog, we’ll take a look at some of the benefits of using it as one of your restoration services.

Esporta Restoration Services Reason #1: It’s Powerful

The first reason to consider using the Esporta Wash System to clean your soft goods is its sheer power. These patented machines are designed to effectively clean approximately 85-90% of all damaged items. It targets soot, sewage, bio-contamination, and other signs of water damage. Moreover, it delivers a superior quality of clean. Therefore, trusting the Esporta system is more reliable than a home washing machine or a dry-cleaning service.

Esporta Restoration Services Reason #2: It’s Faster

Secondly, the Esporta Wash System quickly cleans your soft possessions. When the team at Soil-Away uses the Esporta system, we are using the highest quality commercial-grade cleaner. This allows us to restore your cherished possessions. One of the ways that it goes above and beyond any average washing machine is how it operates. The Esporta is designed to separate your soft goods into four separate containers. These limit contents and allow hydraulic pressure to do the dirty work. Additionally, separate containers mean better control over how clean your possessions can become once more.

Esporta Restoration Services Reason #3: It’s Covered By Insurance

The third reason to consider using the Esporta Wash System is that it’s frequently covered by insurance. If you’re already having other home restoration services completed by Soil-Away, your insurance company will likely allow us to use the system to repair your soft goods. Additionally, our team is trained to understand the insurance process. Therefore, we will do everything we can to make it efficient. We will provide your insurer with photos, documentation, and any other necessary information. We get the job done to your satisfaction.

Soil-Away Restoration

Now you’ve learned the top three reasons to invest in the Esporta Wash System for your restoration needs. Therefore, it’s time to learn more about Soil-Away Restoration. We are ready to assist you with any and all remediation services. This includes fire, flood, and even mold. Also, we have experts on our team that can make the process as easy and comfortable as possible. Don’t wait–contact us today to learn more!

commercial restoration services

Types of Commercial Losses a …

Commercial property owners have a unique predicament: they have the ability to manage larger properties, but they also run a bigger risk of suffering larger losses. However, it doesn’t have to be a crippling experience when disaster strikes. In today’s blog, we’ll take a look at the most common types of commercial property losses and how to avoid them through specialized restoration services.

Restoration Services Type #1: Water Damage Restoration

One of the most common types of property damage involves water. When unwanted water enters your commercial property, it’s important to get it out as soon as possible. Be sure to contact a certified flood damage restoration company to schedule an inspection. Then, you can begin the process of cleaning up. When you contact Soil-Away to handle your water-related damages, we bring out specialized equipment and certified technicians. By using heavy-duty pumps, water can be removed quickly and securely. Once the water is gone and structure dried, the process of repairing structural and cosmetic damages can begin.

Type #2: Mold Remediation

Removing water quickly can minimize potential exposure to mold. Mold spores can start growing in the right environment in as little as 24-48 hours. Growth happens when excessive moisture and oxygen are allowed to combine. It often appears in dark, hidden spots that are easy to miss. This includes behind walls and under appliances. Without proper detection, mold can fill your commercial property. This can cause a lot of expensive damage. Hiring a team like Soil-Away at the first signs of possible mold damage is the easiest way to get rid of it and help prevent it from returning.

Restoration Services Type #3: Fire and Smoke Damage

Structure fires can be catastrophic no matter the size of the building involved. The tricky thing about commercial fires is that they often involve larger areas. Regardless, once the fire is put out, fire and smoke damage will remain that needs to be handled as quickly as possible. At Soil-Away, we work to remove the damaged possessions and begin repairing the structural issues quickly. Once those have been addressed, our team will move forward with removing the remaining smell of smoke that lingers.

Soil-Away LLC: Commercial Restoration Services That You Can Count On

Now that you have a better understanding of the types of commercial damages that your property can sustain, it’s time to take a closer look at Soil-Away. For over three decades, we’ve been treating everyone like family. As an independent business, we believe in doing the best work possible to improve our entire community. When you’re in need of commercial restoration services, contact us right away!


remodeling services

Remodeling Services We Offer …

There are many different reasons that homeowners decide to do remodels. Sometimes they just want to switch things up and make modern updates to their home. Other times, a remodel is necessary due to a disaster like a fire or flood. Whatever the reason, Soil-Away provides remodeling services for any area in your home. We have years of experience remodeling homes. We complete the work in a timely manner at a budget friendly cost. In addition, we strive to communicate with homeowners throughout the entire remodeling process so that there are no surprises. Read on to learn why you should consider a remodel and three examples of remodeling services we offer. 

Reasons for Remodeling 

There are 4 reasons why homeowners should remodel their homes:

  • Safety and disaster prevention – Some areas of your home might need a remodel to make them safer, hopefully preventing any future disasters. For example, maybe your home is old and the wiring and appliances in your kitchen are faulty and having issues. Don’t let it get to the point where a fire might occur in the kitchen. Get a kitchen remodel as soon as possible.
  • Remodeling after a disaster – When a disaster has occurred, homeowners have no choice but to remodel the affected areas. Whether this is remodeling a flooded basement or ripping out old fixtures in the kitchen and replacing them with new ones after a fire, we do it all. Disasters are tragic but allow the post-disaster remodeling time to help you get the home of your dreams.
  • Aesthetic reasons – Sometimes homeowners remodel purely for aesthetic reasons. Over the years, homes gradually become outdated. Remodel different areas of your home to achieve a more modern style.
  • Practicality – A remodel can also be all about practicality. For example, maybe you need more space to spread out in your home so you remodel your unfinished basement. Remodeling helps homeowners to get the most out of their homes. 

3 Areas to Remodel: 


The kitchen is a popular place to remodel. At Soil-Away, we will remodel from top to bottom. We do everything including replacing appliances, installing new lighting, putting in new cabinets and countertops, and more. After the remodel, your kitchen will be much more durable and also a comfortable place to cook, eat, and relax! 


A basement is another area homeowners often choose to remodel. Basements are often the first place in the home to be damaged by a flood and will need a remodel once all the water is extracted and the area is cleaned. Other times, homeowners will have an unfinished basement that they want to finish so that they can use the area to relax or as a kid’s game/playroom. 


restoration services

The bathrooms of the house are another popular space to remodel. Often homeowners just want to update their outdated bathrooms with new fixtures, lighting, tiles, and to add more natural light. In addition, if a bathroom is damaged due to a flood or sewage backup, a remodel will most likely be necessary. Take this opportunity to revamp the look of your bathroom, making it a calm, peaceful, spa-like space. 

Soil-Away provides homeowners with numerous remodeling services. After a disaster like a flood or fire, remodeling is often needed. In addition, some homeowners just want a remodel to update their home and make it more modern and practical. Whatever the reason, Soil-Away is here for you! Contact us today to discuss your remodeling needs.


restoration services

Restoration Services: Mold …

Mold growth is a common occurrence in homes. Mold grows in moist environments and it can spread quickly. The growth of mold in the home is problematic for a couple reasons. First, it is unsightly. If you are trying to sell your home, potential buyers will be turned away if they see mold anywhere. Second, mold can actually be dangerous to your health. Mold can cause a wide range of health issues including asthma and skin conditions. Elderly people, those with compromised immune systems, and people with preexisting lung conditions are typically the ones most susceptible to mold-related illness. If you find or suspect mold growth in your home, it is important to immediately call a restoration services company like Soil-Away. At Soil-Away, we come in and remediate the mold in your home in an efficient and effective manner. Read on to learn about three spots in the home that are most susceptible to mold growth.


The bathroom is one of the most common areas for mold growth in the home. This is a room that is filled with moisture due to the shower. Even if you use the fan or open the windows, it can still be difficult to get enough ventilation to this area. Often mold growth will start inside the shower and spread to  the walls and ceiling inside the bathroom. 


The basement is another area where mold growth is common. Since basements are typically underground, they are a lot more humid than the rest of the house. Mold growth can occur anywhere in the basement but especially in spots where there may have been a prior leak. For example, if your furnace has leaked in the past, this is an opportunity for mold to grow. Even if you think you got everything dry after a leak, often mold can hide in the walls and floor making it difficult for homeowners to even know that it is there.

Laundry Room


The laundry room is another spot where mold can grow. Whether your laundry room is in the basement or on the main level of the home, it is a humid, moist environment. It is important to occasionally pull out the washer and dryer from the wall and inspect the area behind them. This is a hidden spot where mold could be growing without you knowing. 

Remediation Process and Restoration Services

So you have mold growth in your home: what next? Call a restoration services company like Soil-Away. We have the tools and experience necessary to remediate mold from your home. We use moisture sensing equipment to detect hidden moisture that might be causing microbial growth behind walls or under the floor. The next step is cleaning and sanitizing. We remove porous material like drywall and dispose of it. By using HEPA vacuums, dry-ice blasters, and other tools, we remove remaining mold spores to prevent further growth. After cleaning and sanitizing, we dry and restore the area using HEPA filtration devices and dehumidifiers. Finally, we have the area tested for mold to see if our goal of reducing the mold spore count has been successful.

How Do I Prevent Mold from Coming Back?

Now that the mold situation has been remediated, homeowners often wonder how they prevent the mold from coming back. According to the CDC, there are several things to do to keep mold out of the home. Steps to take to prevent mold include controlling humidity levels, quickly fixing leaks, thoroughly cleaning/drying after a flood, and ventilating those moist areas like the shower and laundry room. The CDC also recommends keeping humidity levels inside the home between 30% and 50% to help prevent mold. Using an air conditioner and a dehumidifier can help with this. 

Discovering mold in the home can be frustrating. Homeowners often wonder if they will ever be able to get their mold problem under control. Thanks to restoration services companies like Soil-Away, mold remediation and control is possible! We help remediate mold in the home, and carefully inspect high moisture areas like the bathroom, laundry room, and basement. Our cleaning, sanitizing, and drying techniques help make your home safer by greatly reducing the mold spore count. For more information about the mold remediation services we provide, contact us today.

restoration services

Restoration Services We Prov …

At Soil-Away, we take pride in serving our community. We frequently work with municipalities to provide property cleanup and disaster restoration services. Whether a damaging storm has come through town or there was a fire, we do it all. We are the only IICRC Master (water, fire and textile restoration) Certified Firm in New Hampshire, as well as the leading Esporta Certified Operator in our service area. If your town has restoration needs, contact us immediately. We are on call 24/7 and ready to start restoring. Read on to learn about the restoration services we provide to municipalities.

Mold Remediation

When detected, mold needs to be remediated immediately. Certain types of mold are toxic and may cause a variety of health issues. If a damp or musty odor is noticed in a town building, it can often indicate mold growth. At Soil-Away, we will work with an independent testing company to properly identify mold levels and then work effectively to remediate the mold. Our process includes cleaning, sanitizing, drying, and restoring.

Water and Flood Damage Restoration


Whether due to flooding from a storm or a burst pipe, water inside buildings can cause a great deal of damage. At Soil-Away, we use heavy-duty pumps to remove any standing water. We also check for hidden water damage as that can be problematic and cause mold growth in the future. After removing the standing water, we use industrial drying equipment to make sure excessive moisture is removed from the space. After we are finished, you won’t even be able to tell that the building had water damage.


Fire Damage Restoration

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Photo by Dawn Armfield 


A fire in a city building can be devastating. Whether it’s a school, courthouse, or the community center, a fire can be extremely scary as well as very damaging. First and foremost, call 911 and get everyone out of the building. Once the fire is put out and everyone is safe, call us so that we can start the restoration process immediately. Smoke damage is greatly reduced when restoration is started quickly. Any delays can make damage become exponentially worse in the long run.


Sewage & Drain Backup Cleanup

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Photo by on Unsplash 


A sewage break or drain line spill can be toxic. This is something that you will want to have cleaned up immediately, as it is very unsafe for people to be around. At Soil-Away, our team has experience working with biohazardous water and waste. The area will be extracted, and we will dispose of anything that is damaged, like carpet and drywall. After that, we will clean and sanitize the area, and then remediate for mold if found during the process. We will complete a thorough final inspection to make sure the space is clean and that there are no areas of hidden moisture.


Soil-Away is your go-to company for municipality restoration services. We’ve worked on restoring damaged buildings since 1990. We know how important your government and community buildings are, which is why we are committed to helping municipalities with any restoration needs. Rest assured during emergencies because we are on-call 24/7 – meaning if disaster strikes in the middle of the night, we will be there. For more information on the services we provide, contact us today.

4 Restoration Services Provi …

restoration services

Photo by Tierra Mallorca on Unsplash


As a real estate professional, it is important that you have a restoration services company like Soil-Away on call to take care of your restoration needs. Whether a home is in need of mold remediation or smoke odor removal, Soil-Away is here to help. We are on call 24/7 so rest assured that we will arrive quickly at your property to help so that it can get sold as soon as possible! We have years of experience working with real estate professionals including agents, home inspectors, and mortgage brokers. Read on to learn about 4 services we can do to help.

Mold Remediation

Mold is a problem that no homeowner wants to have. In fact, mold can be very dangerous to the health of homeowners, especially those with compromised immune systems or who have preexisting lung conditions. As a home inspector, if you find mold in the building, give us a call. Whether it’s in the basement, attic, or hidden behind the walls, we will remediate the mold situation making it safer for homeowners to move in.

Water Damage Restoration

If one of the homes you are working with has a flood or stains from past water damage, this will greatly affect the appearance of the house. At Soil-Away, we use professional equipment. This includes heavy pumps to clear out water and get the space looking as good as new. It is crucial to remove water from the house and look into water stains before a homeowner moves in, as this could lead to black mold in the future.

Smoke Odor Removal

Your real estate client might have the most beautiful home on the market, but if it smells like cigarette smoke, it will be very difficult to sell. Don’t wait another minute! Call in Soil-Away and we will come in to clean the home and remove the smoke odor. We work quickly so the house can be sold in no time!

Carpet Cleaning

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Photo by Ran Berkovich on Unsplash

A fourth service we provide for real estate professionals is carpet cleaning. Clean carpets are a huge selling point for a home. As Coldwell Banker says, “A clean, uncluttered home sells.” No one wants to buy or rent a house that has dirty carpets. Instead of spending money on replacing carpets, we will come in and professionally clean the carpets.

Restoration Services From Soil-Away

At Soil-Away, we are on call for restoration services any time of day or night. We can help real estate professionals by cleaning and restoring clients’ homes so they are ready to be sold or rented. For more information about the real estate professional services we provide, contact us today.

restoration services

Flooded Basement…Now W …

A flooded basement is never fun. In fact, it can be very damaging and costly. The first step to take after realizing your basement has flooded is to call a restoration services company like Soil-Away. Whether the basement floods due to a burst pipe or a heavy rainstorm, rest assured that your basement can be restored to its original condition. Read on to learn about the basement restoration process after a flood.

Call a Restoration Services Company

The first step is to call a restoration services company like Soil-Away. It is important to call as soon as possible because the longer the water sits around, the more damage it will do. We are on-call 24/7 for emergencies, and we will come out to help even if it’s in the middle of the night! The first step in our restoration process is an inspection by our crew. This allows us to assess the damages and potential safety hazards. In addition, we will take pictures of the damage, which can be provided to your insurance company.

The Restoration Process

After the assessment, the restoration process begins. First, the area must completely dry out in order to reduce the chances of future mold growth. Once the space dries, we use hydrometers and infrared cameras to make sure there isn’t any hidden water behind the walls or under the floor. After the drying, we remove flooring and drywall. Anything salvageable will be cleaned. Once everything is disposed of or cleaned, we do a final inspection walk-through to make sure everything looks as good as new.

Dealing with Insurance

Dealing with the homeowner’s insurance company can be overwhelming. At Soil-Away, we help homeowners with the insurance claims process. We send in photos and documents in order to provide information about the damage and the repairs. Homeowners should understand that it is illegal for insurance companies to try and persuade their clients to use a certain restoration company.

When dealing with a flooded basement, it is key to find a restoration services company that you can trust. Soil-Away has been in business since 1990 and has ample experience in all sorts of home restoration projects. Homeowners can gain peace of mind knowing that their damaged home is in good hands and that it will be restored in no time. For more information about Soil-Away and the services we provide, contact us today.

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Cleaning Services: COVID-19 …

During the COVID-19 pandemic, expert cleaning services at your business are more important than ever. There are a few reasons that your business needs a specialized cleaning during this time. First, if an employee tests positive, it is vital that you have a professional cleaning done immediately. This helps minimize future exposure risk. Second, if you suspect a customer that has been through your business has tested positive, you will want to get a deep clean. Third, take extra precautions and increase your daily cleaning protocols during this pandemic. Chances are you could have had an unknown exposure. Rest assured that as a business owner, you have done everything you can to keep your property safe for employees and customers. Read on to learn about what our expert cleaning services entail. 

How We Clean 

First and foremost, we follow and/or exceed the guidelines put forth by the CDC for cleaning. We also exclusively utilize EPA approved disinfectants (EPA List N) to treat your facility. These products meet the EPA’s criteria for use against SARS-CoV-2, the virus that causes COVID-19.  

What We Clean 

According to WebMD, COVID-19 can live on some surfaces for days. For example, the virus can live on metal door knobs for up to 5 days. We make sure that high-touch surfaces, including door knobs, light switches, phones and keyboards, are wiped down and properly cleaned. Other examples of areas we clean include counters, bathrooms, kitchen areas, elevators, desks, handrails, and more! The list goes on, and we would love to share with you all the different spots we clean and how we do so! 

What Type of Properties Do We Clean?

We clean any type of commercial property. At Soil-Away, we know that your business is hard at work, providing crucial services to customers during this pandemic. While day-to-day cleaning and disinfecting are important, there is nothing like a professional deep clean using industrial disinfectants. We clean retail stores, medical facilities, nursing homes, pharmacies, restaurants, banks, gas stations, police stations, airports, and commercial offices – just to name a few. We are dedicated to catering to any commercial property, big or small. 

Why Deep Cleans Are Important During COVID-19 

A professional deep clean during COVID-19 is crucial because this illness is highly contagious. It is easily spread from person to person, and since it is novel, people do not have immunities to COVID-19 as they would with other illnesses, such as a common cold or strep. Another issue is that people can shed the virus before they even feel sick. This means a lot of people with COVID-19 could be out and about, grocery shopping, getting gas, visiting the bank, etc. and not even know that they are sick. Because of this, they are unwittingly spreading COVID-19 germs at your business.

In addition, COVID-19 can live a long time on various surfaces. Someone could get germs on the door handle to your store, and without disinfection, the virus can actually live on that metal surface for up to 5 days. For these reasons, it is crucial that businesses hire a professional to do a deep cleaning. 

At Soil-Away, we know how hard it is to safely operate your business during this global pandemic. We want to help protect your business, employees, and customers by providing deep cleaning services. As a professional cleaning and restoration business, we have credentials and affiliations from EPA, OSHA, RIA, IICRC, PCA, and more! Rest assured that we will give your business a professional-grade cleaning to create a safe environment for all. For more information about our COVID-19 cleaning services, contact us today.


This article was composed utilizing the most current information available at the time it was written by resources such as the CDC and EPA. The COVID-19 pandemic is a rapidly evolving situation. Please understand that information and best practices are constantly being updated by health and government officials. Everything in this article is subject to change.

Soil-Away is making every effort to support your facility needs at this time and will continue to monitor changes and adjust its best practices as new information becomes available. At this time, Soil-Away is cleaning facilities by applying EPA List-N approved disinfectants. Clients who engage with Soil-Away understand that no guarantees can be made about cleaning and disinfecting results, and that any information provided is for the purpose of sharing information, and not for providing definitive advice.

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