Soil-Away

How to Deal with Smoke Damag …

Where there is smoke damage, there was a fire. At Soil-Away, our team of professionally trained restoration technicians understands the devastation a fire causes. We know the frustration and fatigue of trying to recover once you’ve been affected by a fire, too. 

Once the fire is extinguished, restoration can feel like an impossible task. Smoke damage is insidious, and if it’s not handled by professionals, it can resurface for years to come, especially on hot, humid, or rainy days. With our specialized, high-tech restoration systems, we will eliminate all smoke damage so there is no remaining smoke odor. 

IICRC-Certified Soil-Away Restoration will get you back to pre-loss conditions with a restoration plan designed specifically for you. They train in the latest technologies and techniques. This means our technicians will clean, deodorize, sanitize, and restore your property to pre-loss conditions as quickly as possible. 

Our Process

First, we listen. Although we have handled many smoke damage and fire restoration incidents, this situation is unique to you. We want to hear about your experience and prioritize restoration based on what you deem most important.  

Then, based on your priorities, we will work with you to determine what to salvage and what to discard. 

Next Steps

Next, we thoroughly evaluate your situation. Then we’ll present you with a detailed list of how we plan to clean and restore your property. We establish a flexible timeline, so you know exactly how long your restoration will take. We will also provide this list to your insurance adjuster to assist with the claim processing. 

Our technicians will photograph and document all affected areas and specific items, taking detailed notes of soot and smoke odors. We want you to understand the processes we will undertake to restore your property completely. We will also provide copies of this information to your insurance adjuster.

How Soil-Away Can Help

We treat all your valuables as if they were our own and have a higher rate of salvaging soft contents (bedding, clothing, stuffed animals, etc.) than any other company in the region because of our Esporta Wash System. The Esporta Wash System utilizes technology, special cleaning cycles, and powerful, but safe detergents to restore salvageable soft goods to pre-fire use.  

Furniture, appliances, family photos, wedding china – whatever was in soot and smoke; we make every effort to restore it to pre-fire condition. We will set aside and verify with you any valuables we cannot restore before transporting for disposal.  

Communication is key. Fires are traumatic and stressful. We want to alleviate further stress by effectively communicating with you. Without burdening you with unimportant details, we reach out during every step in the process. We want you to be completely aware of what we are doing and how our timeline is working. 

About Soil-Away

Soil-Away Restoration has served our friends and neighbors in Manchester, Concord, northern Massachusetts, and southern Maine from our Hooksett, New Hampshire office for decades. 

Our independent, family-owned business maintains comprehensive, up-to-date training for all our technicians, and we are available 24 hours a day and 7 days a week. 

Call us TODAY to help make your restoration process as quick and painless as possible. We will not disappoint you. 

commercial water damage

Can Your Business Survive Co …

It’s not always possible to fully anticipate emergency situations. However, preparations can mean the difference between a small amount of damage and a total loss. When it comes to keeping your business property safe, appropriate preparation can mean keeping your business open as opposed to having to close permanently. Here are a few ways that you can safeguard your business from commercial water damage.

Water Damage Prevention Tip #1: Know Local Laws

The first important tip to consider about preventing commercial water damage involves legal protections in place for businesses in your area. In some cities and states, investing in flood and sewer backup prevention systems can result in tax deductions. Do your research and know what protections exist before the unexpected happens. Verify that you understand insurance rules and regulations to avoid unfortunate surprises.

Commercial Water Damage Prevention Tip #2: Annual Inspections

The second important tip to prevent commercial water damage involves scheduling annual inspections. What sets commercial spaces apart from residential properties is the complexity of the systems in a business building. Plumbing, sewage, and HVAC systems can differ from property to property. The best way to prevent these complex systems from sustaining water damage is to hire a professional inspector to visit your facility often–at least annually. These professionals will take a closer look at your systems to verify that they are in good working order. They will also advise you if there are any items that could fail or cause other issues within your facility. Surviving water damage means understanding existing risks.

Water Damage Prevention Tip #3: Secure Valuable Stock and Property

The third thing to know about commercial water damage is how important it is to secure valuable stock and other property from unexpected damage. Depending on the nature of your business, the types of items you have on hand that will need to be kept secured. Paper documents that cannot be duplicated should be scanned to the cloud. Tools and merchandise should also be secured to avoid potential water damage and loss.

Commercial Water Damage Prevention Tip #4: Have a Plan

The fourth thing to consider before water damage occurs is how your team will move forward in the event of potential damage. While it may not be feasible to account for all possibilities, having a contingency location can mean the difference between a loss of money and a continuing way to keep customers, employees, and your business in good working order. If possible, consider the benefits of using a work-from-home plan to allow productivity to continue as assessments and repairs are completed at your facility.

Commercial Water Damage Prevention Tip #5: Call Soil-Away

You’ve learned a few quick tips about commercial water damage prevention. It’s time to add some protection to your business plan. When you’re ready to prevent future water damage, it’s time to contact our team. Soil-Away has been helping customers prevent and repair water damage for over three decades. Our team takes great care to secure your property before it’s too late. Contact us right away!


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